FAQ Page
Frequently Asked Questions
Ordering and Payment
You can place an order directly on our website by adding items to your cart and completing the
checkout process. Alternatively, if you prefer, you can message us through DM on Instagram to
place an order manually. We’re here to make ordering easy and convenient!
We accept payments through PayPal, Visa, MasterCard, and debit cards, providing exible and
secure checkout options.
Absolutely! We use encrypted payment processing to ensure the security of your information.
Payments are securely handled whether you choose PayPal or a credit/debit card.
If you need to change or cancel your order, please contact us as soon as possible through our
website or DM us on Instagram. Orders are processed quickly, so reaching out promptly
increases the chances of successful adjustments.
Returns must be made within 15 days of receiving your order. Please email us at
wzdm@wzdmwzdm.com with your order number and reason for return. We’ll provide the return
address and further instructions via email.
Discount codes can be applied at checkout on our website. Simply enter the code in the
designated box, and your total will automatically adjust.
Account and Privacy
No, you can checkout as a guest. However, creating an account allows you to track orders more
easily and store shipping information for faster future purchases.
If you’ve forgotten your password, go to the login page and select "Forgot Password." We’ll
email you instructions to reset it.
We take privacy seriously and use secure technology to protect your data. For more information,
please see our Privacy Policy.
Shipping and Delivery
If you receive an incorrect item, please email us at wzdm@wzdmwzdm.com with your order
number and a photo of the item received. We’ll resolve this quickly and guide you through the
return process.
If your package is lost or damaged, reach out to us at wzdm@wzdmwzdm.com. We’ll
investigate the issue and ensure a smooth resolution, whether through a return or a refund.
Customer Support
You can reach us by email at wzdm@wzdmwzdm.com, through DM on Instagram, or by filling out our contact form. Our team is here to help with any questions or issues.
Our support team aims to respond to all inquiries within 24 hours.
Special Offers and Promotions
Follow us on Instagram @wzdmwzdm and sign up for our newsletter to stay updated on sales,
new arrivals, and exclusive discounts and discount codes.